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正文 第12节 文 / [美]博恩·崔西/罗恩·阿登

    栗子网  www.lizi.tw小说站  www.xsz.tw台湾小说网  www.192.tw,“itsnotyousaid;

    itsyourtoneofvoice.”

    yourtoolsforgothers

    introducevodverbalaoentsintoyour

    everydayions,especiallyhe

    phone.usevocalreassurances,orbasids,whenyou

    dontairal

    onasubjecludereverbals,thosespecific

    ent,toshowyouagree

    handsupportthespeaker.

    chapter18

    practicebeing

    gh

    friends

    treatyourfriendsasyoudoyourpictures,

    andplacethentheirbestlight.

    jenniechurchill

    youvehearditsaidthat“practicekesperfect.”

    thetruthisthatierfectpracticekesperfect.

    youstbeakeafeistakes,andfeelabit

    aes,ifyoingtosteranyskill,

    espe.theruleisthatanythingh

    doinghdoingpoorlyatfirst.

    todevelopyourcharuotientbybringingallyour

    63

    thepo

    nicationskillstogether,youshouldaskafriendto

    helpyou.thinkofthispersonasyoursparringpartner,

    youkestakesbeforeyougetintothe

    aunication.this

    typeofpractibebothofyou.

    beginbyexplainingyouaretryingtodo.explain

    toyourfrieasof

    listeninginbeingagionalist.

    duringthisexercise,yourfriendshouldbeseatedin

    frontofyou,asthoughyouarehavingacupofffee

    together.yoingtotrytoreacttoyourfriendsion

    houttalkingbackjustbylistening.then

    youllbeaskingyourpartnerforfeedbahouch

    youseedtobeinvolved.askyourfriendtoavoidasking

    questionsbutrathertotalktoyouatlength,aboutanything

    thatestond,ratherlikedeliveringanologue.

    alsopointout,attheverystart,thatyouareserious

    aboutleaingtheselisteningskillsanditwouldhelpyou

    alotifthereras,when

    practigthisexercise.hereswhy.

    ronontakinglisteningskillsseriously

    severalyearsagoea

    sangoinkalinsouthafrica.thatsthe

    zuluequivalentofasharainingwaslongand

    arduousandtookplaceoverthreeyears.becausewe

    livedinsandiegoforsixnthseachyear,shewas

    givenperssiontodividehertrainingintothreenth

    sessions.thesolenditionhatiwouldhelpher

    ntirainingafrica.

    theexercisethatilarto

    practicebeingghfriends

    “tuchreserious.itwas

    desigeachhertotrusthersensesandintuitionso

    thatsheuld“see”indseye.

    thesilaritytotheparlanohelessstruck

    soyfunnybone.ibeganbyasking,“is

    itbiggerthanabreadbox”nickylaughedandsaid,

    “thatsfunny,butpleasestaround.”

    takinghensaid,“isitsllerthanabreadbox”

    ishouldhaveknoter.ihaveneverexperienced

    arooeraturedroppedsoradically

    andrapidly.talkaboutbeingfrosted.butileaed

    thislesson:ifyouagreetohelpanotherpersonpractice

    sothihatifitsseriousforoshould

    beseriousforbothofyou.

    yourtoolsforgothers

    hafriend,practiceeyentact,eyeflicks,headtilts,

    bodyines,headnods,andvodverbalreassurances.

    trythei,instagese.g.,first,eyentact,

    flicks,andheadnodsandtilts;send,vodverbal

    reassurahird,bodyines.

    youyhaveteafeicesessionstorun

    througheachteiquethhly,butonceyoufeel

    youvegotthehangofthendividually,youput

    thelltogether.

    afterthreeorfouropandaskyourhelperquestions

    suchas:

    didiappeartobereallylistening

    didiseeobe“i”

    didyoufeelasthoughicaredaboutyouwere

    talkingabout

    thepo

    didiseeotallyinvolvedhyou

    iftheresponseislessthahusiastic,tryagainuntilyetthehangofit.eventuallyyouyto

    beaivelistenerandyoullhaveitforlife.youwill

    beabletokeeaeetfeelgoodabouthibr >

    orherself,andfeelinggoodisisallabout.

    chapter19

    becareful

    hadvice

    thepropensitytogiveadviceisuniversal.butdontworry;

    thepropensitytoigisalsouniversal.

    briantracy

    inchapter18youpractiexercisewhereyouhad

    toreacttoafriendsionhouttalking

    backjustbylistening.her

    pointabouthoopracticeatteening.

    67

    thepo

    rononbeingapatientlistener

    nyyearsago,ehavingdinner.

    sheobviouslyhadfacedaprettyheavydayatthe

    offidightaboutthedaysevents.shebegan

    totellabouttheinsandoutsofaproblehewas

    havingeerofherstaff.shebeganquitecaly

    butsoondevelopedahighheadofsteaasshe

    spoke,herangerseedtofeedonitselfandshe

    beoreinsed.

    unfortunately,ireallygorlisteningtoher.

    brainthat

    hadjustpoppedintoheadand,unfortunately,straight

    outofuth.“look,ifyouhadgiveheopportunity

    torrectherstake,ybe”

    sheinterrupted,“areyoutalkingaboutareyou

    sayingityfault”

    “well,no,i.

    “whoaskedyou”sheyelled.“whoaskedyouallied

    youtodoolistenandnodyourheadaupleof

    tis.”

    “butioohelp.”

    “youhelpbykeepingyouropinionstoyourselfand

    listening,”shesaid.“idontso

    angry.nobodysadviceheyrethatangry”

    shenobodydoes

    theralofthisstoryisthatnoodyou

    thinkyouvebeeindisplayinggbehavior,

    beingapatient

    listehegluethatholdsallyourskills

    becarefulhadvice

    together.yourattentivesilene

    denstratesyouri,patiendg.

    yourtoolsforgothers

    theisoooyouor

    difficultchoice,tuitaroundandask,“doyou

    thinkyoushoulddo”andthenlistenpatientlyhout

    interrupting.

    ifaanasksanforhisopinionabouttowear,

    shehasusuallydeupher

    ...
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